“If you go to a free community drop-off location or event, they might just sell your device to a broker for the overseas market, and who knows where your data is going, if not erased properly or physically destroyed prior to giving it to them,” cautions Zegers. While these products aren’t accessible to individual consumers, “if you take a device to an established chain, like Best Buy or Office Depot, they will use reputable companies that are certified to destroy the data properly,” explains Zegers, whose company provides ITAD services to large enterprises in industries that handle significant personal data, like banking, education, insurance, health care and legal. Large enterprises use third-party data erasure products with global certifications and can verify 100 percent that devices are wiped via validation reports. In the latter scenario, Zegers says you’ll want to find a company that can properly erase and destroy or recycle the phone and provide you with a certificate upon completion.
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